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Privacy Policy

Last updated: October 6, 2026

Feathers Hotels is committed to protecting the privacy of its users and clients in strict compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and applicable national legislation.

1. Data Controller

The controller of personal data collected through this website is Larify, Unipessoal Lda., Portuguese tax number 517179342, operating under the Feathers Hotels brand, based at Parque Tecnológico de Óbidos, Rua da Criatividade, Piso 1, Número 40, 2510-216 Óbidos, Portugal. For questions about your personal data, contact admin@feathershospitality.com.

2. Personal Data Collected

We collect personal data provided directly and voluntarily via our contact form: Full Name, Email Address, Phone Number, Property Name, Property Location, Number of Rooms, Operating Status, and Message content. Request IP addresses are used to protect the service against abuse. With consent, visit source and campaign data and visitor and session identifiers are stored in the browser, as described in the Cookie Policy.

3. Purpose and Legal Basis

Form data is used to respond to enquiries and proposal requests, based on requested pre-contractual steps or the legitimate interest in responding to communications, depending on the enquiry. IP addresses are used for website security, based on the legitimate interest in protecting the service. Measuring and attributing visit sources through optional cookies requires your consent.

4. Data Retention

Contact data is retained while the enquiry is being reviewed or followed up. Closing the enquiry, the absence of further follow-up, or the end of a business relationship triggers a review of whether retention remains necessary. Only data needed to meet legal obligations or defend legal rights is then retained for the applicable period; the remaining data is deleted or anonymised.

5. Data Subject Rights

Under the GDPR, you have the right to access, rectify, request erasure, restrict processing, object to processing, or request portability of your personal data. You may exercise these rights by contacting admin@feathershospitality.com. You also have the right to lodge a complaint with the competent supervisory authority, the Portuguese National Data Protection Commission (CNPD).

6. Service providers and international transfers

Operating this website involves hosting and infrastructure providers, the Apointoo platform for receiving contact forms, and email services. For information about processing locations, any transfers outside the European Economic Area and applicable safeguards, contact admin@feathershospitality.com.